General Insurance FAQs
How do I file a claim?
File claims through our online portal or mobile app. Emergency claims can be filed 24/7 via phone.
What payment methods do you accept?
We accept credit cards, debit cards, bank transfers, and offer auto-pay options with 5% discount.
How can I update my policy?
Policy changes can be made through your online account or by contacting our support team.
Health Insurance FAQs
Are pre-existing conditions covered?
Coverage begins after 12-month waiting period. Full medical history disclosure required.
Does dental coverage include orthodontics?
Orthodontic treatment is covered up to $1,500 lifetime maximum for patients under 18.
Are prescription drugs covered?
Yes, with copayments ranging from $10 for generics to $50 for specialty medications.
Home Insurance FAQs
What disasters are covered?
Covers fire, lightning, windstorms. Flood/earthquake require separate policies.
How are valuables covered?
Jewelry and art require scheduled personal property coverage for full protection.
Does insurance cover home offices?
Business equipment requires additional endorsement to standard policy.
Travel Insurance FAQs
Covers trip cancellations?
Yes, for covered reasons including illness, severe weather, or work conflicts.
Are sports activities covered?
High-risk activities require additional adventure sports coverage.
COVID-19 coverage?
Medical expenses covered if diagnosed during trip. Cancellations not covered for pandemic reasons.
Business Insurance FAQs
What's general liability coverage?
Covers third-party injury/property damage claims up to $1M per occurrence.
Need cyber insurance?
Essential for businesses handling customer data. Covers breaches and ransomware attacks.
What insurance protects investments?
Fiduciary Liability Insurance covers investment management activities and decisions.